Privacy Policy for NeoPlayer

Effective Date: October 25, 2025

Company Name: NeoPlayerTV

App Name: NeoPlayer

Introduction

NeoPlayerTV ("we," "us," or "our") operates the NeoPlayer mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when using our App. We are committed to your privacy. For questions, contact us at contact@neoplayertv.com.

Information We Collect

We collect the following categories of personal information:

• Identifiers: Name, email, device ID, IP address (if you register or contact us).
• Usage Data: App interactions, crash logs, device type, OS version, timestamps.
• Location Data: If enabled, approximate location for features (with consent).
• Payment Data: Handled by app stores (we do not store card details).
• Installed Apps List: To optimize compatibility (treated as personal data).

We do not collect special categories of data (e.g., health, race). We collect data directly from you, automatically via the App, or from third parties.

How We Use Your Information

• To provide and improve the App.
• To respond to inquiries and support.
• For analytics, security, and fraud prevention.
• To send marketing (with opt-out option).
• To comply with laws.

Sharing of Information

We share data with:

• Service providers (e.g., analytics tools like Firebase).
• Affiliates or in business transfers.
• To comply with legal requirements.

We do not sell your personal information.

Your Rights

You may have rights to access, delete, or correct your data. Contact us to exercise them. We respond within legal timelines.

Data Security

We use reasonable measures to protect data, but no system is 100% secure.

Data Retention

We retain data as needed for purposes outlined here, or as required by law.

Children's Privacy

The App is not for children under 13. We do not knowingly collect their data.

International Transfers

Data may be transferred to Brazil or others, with appropriate safeguards.

Changes to Policy

We may update this. Check periodically.

Contact Us: contact@neoplayertv.com.